Robust Enterprise VoIP Solutions

Ecosmob offers a complete suite of enterprise VoIP solutions to deliver robust security, compliance, and privacy to today’s businesses. Using cutting-edge VoIP technology, we provide customized enterprise VoIP phone systems to ensure better connectivity and supreme call quality.

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What is enterprise VoIP?

Enterprise VoIP, also known as “Voice over Internet Protocol” or “Voice over IP”) is a telephony technology that allows users to stay connected through phone calls and conference calls. This has made enterprise business VoIP systems more popular as compared to traditional on-premises PBX systems. Not only does business VoIP come with expected functionalities like built-in call routing, but it is also a more flexible and cost-efficient alternative to old legacy systems.

Most medium to large businesses employ enterprise telephony solutions to reduce costs and increase their bottom line. For distributed teams, enterprise VoIP solutions act as a reliable, scalable, and cost-efficient way to stay connected via internet-enabled calls, messages, and video conferencing.

Enterprise VoIP System Features

Ecosmob helps businesses build telephony solutions for web conferencing, UCaaS, and many more.
Some of the key offerings with enterprise telephony solutions include-

Interactive Voice Response

Directs callers to a professional, automated menu to receive the right response to their query or concern. It also allows teams to answer calls remotely, thereby helping to maintain a professional presence.

Call Forwarding

Now you don’t have to be present in the office to receive important communication. You can forward calls to any number and stay connected from anywhere, anytime.

Easy Integration

VoIP functions can be integrated easily into various business communication tools, eliminating the extra effort and need to handle separate applications.

Audio/Video Conference Solution

Audio and video conferencing solutions can improve user productivity globally and enhance collaboration.

Auto Attendant

The auto attendant feature allows easy and effective handling of calls all day. It allows you to answer and route all incoming calls based on pre-defined rules.

Call Analytics

Collect and analyze real-time customer insight using the call analytics feature. You can analyze various insights like call session metrics, behavioral trends, agent performance, etc.

Process We Follow

Starting from project kickoff to UAT and development, we follow a standard process for enterprise business VoIP development
with certain strategies to address the specific requirements of our clients.

Project Kickoff

Discovery & Analysis

Architecture Design

Development

UAT & Development

Project Kickoff

Discovery & Analysis

Architecture Design

Development

UAT & Development

Technologies We use

We help businesses streamline their internal and external communications,
leveraging the power of VoIP technologies at reduced costs.

Benefits of Adopting VoIP Enterprise Telephony Solutions

VoIP technology is less expensive, easy to deploy, and significantly much easier to maintain as compared to traditional landline systems. If you are considering making a switch to an Enterprise VoIP phone system, you can reap several benefits-

Unlike traditional phone systems, business VoIP provides a substantial level of flexibility in terms of pricing structure.
It helps in improving customer service in several ways like reduced wait times, voicemails, live call monitoring, call data analysis, etc.
Enterprise VoIP is highly beneficial for financial institutions like banking and finance companies. It allows them to manage several office locations from a single location using virtual extensions.
Businesses in other sectors can also benefit from using enterprise telephony solutions. They can use features like call recording, call monitoring, and others to improve agents’ performance and customer experience.

Why Choose Ecosmob as Your Enterprise VoIP Partner

Our strong sense of identification digs in-depth into your requirements and delivers resonating solutions.

We aim for turnkey solutions built from scratch.

We are a leading VoIP solutions provider with several awards under our belt.

With over a decade of experience, we know technology thoroughly and have a team of VoIP solutions experts.

Our model includes cost-effective, high-quality solutions that stand in the top echelon of similar apps.

Ecosmob believes in delivering projects on time and is highly punctual and professional.

FAQs

What Are the Different Types of VoIP Services?

In today’s time, VoIP has become an essential technology for businesses of all sizes. There are basically 3 types of VoIP services- In-house, hosted, and hybrid. Based on the specific needs of your business, you can determine what VoIP Services will work for your business.

Is enterprise VoIP different from regular VoIP?

Enterprise VoIP is quite different from regular VoIP in a manner that it is used to define unified communications systems generally utilized by medium-to-large businesses and enterprises.

What is enterprise telephony?

Enterprise telephony is simply a phone system that comprises all the basic business phone features like call forwarding, call transfer, call hold, and three-way calling.

What is enterprise VoIP and how does it work?

Enterprise VoIP Phone System is software that is designed to meet the communication requirements of large organizations. It works by enabling traditional telephony services to function over computer networks using packet-switched protocols.

How secure is an enterprise VoIP solution?

Since data is being transferred over the internet, there can be a few security risks associated with VoIP solutions. However, enterprise VoIP phone systems can be made secure via encryption, regular penetration testing, VPN, Network Address Translation (NAT), etc.

How does Enterprise VoIP benefit a business?

Easy setup, increased productivity, scalability, advanced features, Unified Communications, flexibility, and better customer service are some of the key benefits that businesses can reap by using Enterprise business VoIP systems.

Does Ecosmob offer VoIP Enterprise Support Services?

Yes, Ecosmob provides VoIP Enterprise Support Services. We have a team of VoIP specialists who understands the business’s unique IT infrastructure and key requirements. They can help you manage your phone system while ensuring consistency and exceptional call clarity.

Can Ecosmob's enterprise VoIP solution be customized to meet my business's specific needs?

Yes, we can provide customized enterprise VoIP solutions in terms of features and functionalities to meet your specific business communication requirements.